Rootly

Rootly

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Incident history

Aug 2025 - Oct 2025

October 2025

Oct 29

1:32 PM PDT - 2:40 PM PDT (1h7min duration)

Investigating Increased Latency

We have fully resolved the latency issues that were affecting our service. All systems are should now be operating normally, and performance has returned to expected levels.

3 updates
Oct 20

11:48 AM PDT - 2:42 PM PDT (2h54min duration)

Delayed Paging

This issue is now fully resolved as our upstream providers have recovered.

6 updates
Oct 20

10:34 AM PDT - 10:55 AM PDT (21min duration)

Rootly.com Homepage Erroring for Some Users

Our marketing homepage is working as expected. Thank you for the patience.

Full update history: https://status.webflow.com/

2 updates
Oct 20

2:53 AM PDT - 4:36 AM PDT (1h43min duration)

On-Call Notifications Delayed

The earlier delays in Rootly On-Call notifications have been fully resolved. All systems are operating normally. Thank you for your patience.

6 updates

September 2025

Sep 25

9:16 AM PDT - 2:13 PM PDT (4h58min duration)

Investigating Search Latency

This incident has been resolved.

3 updates
Sep 04

10:19 AM PDT - 6:58 PM PDT (8h40min duration)

Failures when interacting with Rootly in Slack

Slack's engineering has resolved the issue. Slack is working as expected. We appreciate your patience. RCA will be made available to customers from Slack and Rootly.

8 updates

August 2025

Aug 28

6:02 AM PDT - 9:10 AM PDT (3h9min duration)

Slack Platform Issue: Apps Displaying "We cannot display this message" Errors

This issue is now resolved.

3 updates
Aug 21

11:09 AM PDT - 12:47 PM PDT (1h38min duration)

Latency and failures when interacting with our app in Slack

This incident has been fully resolved and all services are functioning normally. There was no impact to on-call paging at any time. We’ll continue to monitor, but no further action is required.

3 updates
Aug 15

7:02 AM PDT - 7:35 AM PDT (33min duration)

Some Users w Android Loading Issues

The issue has been mitigated. If you haven't upgraded to the latest version of the mobile app on Android you would've remained unaffected. Again, paging and push notifications are unaffected.

2 updates