Rootly

Rootly

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Oct 20, 2025 11:48 AM PDT

Delayed Paging

Updates

  • Oct 20, 2025 2:42 PM PDT

    This issue is now fully resolved as our upstream providers have recovered.

    Resolved
  • Oct 20, 2025 1:34 PM PDT (1 hour and 7 minutes earlier)

    Our system has recovered and new notifications are being sent without delay.

    Some previously delayed pages are and other on-call notifications may arrive later than expected.

    Monitoring
  • Oct 20, 2025 1:22 PM PDT (12 minutes earlier)

    Our engineering team continues to actively work on the issue. Alerts are being ingested but sent out delayed.

    Identified
  • Oct 20, 2025 12:48 PM PDT (34 minutes earlier)

    Our engineers are still working to mitigate the issue. Paging continues to be delayed but alert ingestion remains unaffected.

    Identified
  • Oct 20, 2025 12:08 PM PDT (40 minutes earlier)

    Our engineers are still working to mitigate the issue. Paging continues to be delayed.

    Identified
  • Oct 20, 2025 11:48 AM PDT (19 minutes earlier)

    We are currently investigating delays in paging notifications due to an issue with one of our upstream providers. As a result, incident alerts may be delayed in reaching on-call responders.

    We appreciate your patience and will provide updates as more information becomes available.

    Investigating