Rootly Production Status

All Systems Operational

On-Call Operational

Slack App Operational

Web Platform Operational

Status Pages Operational

Rootly AI Operational

Mobile App Operational

API Operational

Workflows Operational

Emails Operational

Integrations Operational

Zoom Operational

Slack Connections Operational

Slack Messaging Operational

Slack Notifications Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Opsgenie Incident REST API Operational

Opsgenie Alert REST API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

Slack Platform Issue: Apps Displaying "We cannot display this message" Errors

Resolved - This issue is now resolved.
Aug 28, 09:10 PDT

Identified - We've identified that the following impacted version: 4.45.69 342c17f19a46a42fda9612f6d8e0b46dea5a07a5@1756377163

The impact appears to limited to Slack's Desktop App.

Web, some versions of Slack Desktop and mobile continue to be operational.
Aug 28, 06:57 PDT

Investigating - We are currently monitoring an incident from Slack (https://slack-status.com/2025-08/54ca351d3ad76351) and are aware of issues with our Slack App displaying a "We cannot display this message" error when interacting with apps that utilize drop-down options.

Initial findings suggest this behavior is tied to the latest version of Slack. We are actively monitoring the situation and working to confirm the root cause.

We’ll provide further updates as soon as more information becomes available. We apologize for the disruption in the meantime.
Aug 28, 06:02 PDT

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

Latency and failures when interacting with our app in Slack

Resolved - This incident has been fully resolved and all services are functioning normally. There was no impact to on-call paging at any time. We’ll continue to monitor, but no further action is required.
Aug 21, 12:47 PDT

Identified - We’ve investigated and found the issue is related to a broader ongoing incident at one of our infrastructure providers. You can follow their status updates here: https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2

While our Slack app is the most visibly impacted, we are also identifying potential effects on other services such as our web interface and APIs.

Our on-call product remains operational.

We’ll continue to share updates as we make progress.
Aug 21, 11:42 PDT

Investigating - We are currently investigating increased reports of latency and failures when interacting with our app in Slack. Our team is actively looking into the issue and will provide updates as more information becomes available
Aug 21, 11:09 PDT

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.