Rootly

Updates

• Sep 4, 2025 6:58 PM PDT

  Slack's engineering has resolved the issue. Slack is working as expected. We appreciate your patience. RCA will be made available to customers from Slack and Rootly.

  Resolved
• Sep 4, 2025 5:53 PM PDT (1 hour and 5 minutes earlier)

  Slack's engineering team is continuing to implement the fix. Web, mobile, and on-call paging remain operational.

  Identified
• Sep 4, 2025 5:08 PM PDT (44 minutes earlier)

  Slack Engineering has identified the issue, and we are working with them to mitigate. Web, mobile, and paging (on-call) remains operational.

  Identified
• Sep 4, 2025 2:37 PM PDT (2 hours and 31 minutes earlier)

  We are actively debugging with the Slack engineering team on potential upstream issues. Web, mobile, on-call remains operational.

  Identified
• Sep 4, 2025 12:03 PM PDT (2 hours and 34 minutes earlier)

  The Rootly Slack app is currently unavailable. Users are unable to interact with our product in Slack at this time. Our web app remains available. Our engineering team is actively working to restore full functionality. On-Call remains operational. We will provide updates as more information becomes available.

  Identified
• Sep 4, 2025 10:44 AM PDT (1 hour and 19 minutes earlier)

  Web is operational - we are continuing to monitor reports of Slack interactions failing.

  Monitoring
• Sep 4, 2025 10:41 AM PDT (3 minutes earlier)

  We have identified the underlying issue affecting interactions with our app in Slack and web. We are seeing signs of gradual recovery and are continuing to monitor the situation closely to ensure full resolution.

  Monitoring
• Sep 4, 2025 10:19 AM PDT (21 minutes earlier)

  We are currently investigating reports of failures when interacting with our app in Slack and web. Our team is actively looking into the issue and will provide updates as more information becomes available.

  Investigating