Rootly
Slack Web client not populating external multi select dropdowns
Updates
-
Jul 15, 2025 7:29 AM PDT
The Slack team is now reporting that this issue is now resolved for all users.
Resolved -
Jul 15, 2025 5:33 AM PDT (1 hour and 55 minutes earlier)
We have confirmed that loading multi select dropdowns is functioning as expected in our workspace and others after closing and re-opening the Slack client.
We will continue to monitor this issue.
Monitoring -
Jul 15, 2025 5:18 AM PDT (14 minutes earlier)
The Slack incident is ongoing: https://slack-status.com/2025-07/1ce16e396a56dcf8
We recommend following both pages for updates.
Creating and updating incidents via our Web Dashboard or Slack iOS / Android app continues to function as expected.
On-call paging is not impacted.
Identified -
Jul 15, 2025 2:57 AM PDT (2 hours and 21 minutes earlier)
Please follow the Slack Incident here: https://slack-status.com/2025-07/1ce16e396a56dcf8
Identified -
Jul 15, 2025 12:17 AM PDT (2 hours and 39 minutes earlier)
We are continuing to work with Slack regarding this issue.
Identified -
Jul 15, 2025 12:10 AM PDT (7 minutes earlier)
We are continuing to work with Slack regarding this issue.
Identified -
Jul 15, 2025 12:00 AM PDT (9 minutes earlier)
We are continuing to work with Slack regarding this issue.
Identified -
Jul 14, 2025 9:00 PM PDT (2 hours and 59 minutes earlier)
We are continuing to work with Slack regarding this issue.
Identified -
Jul 14, 2025 7:00 PM PDT (2 hours and 25 seconds earlier)
We are continuing to work with Slack regarding this issue.
Identified -
Jul 14, 2025 5:14 PM PDT (1 hour and 45 minutes earlier)
A recent Slack Web Client update broke loading multi select dropdowns.
Known web client versions impacted are:
- 4.45.60
- 4.44.65
As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app.
We are are monitoring the issue closely with Slack and will update this page when we have more information.
Identified