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Apr 29, 2024 3:41 PM PDT

Delayed Sending of Emails

Updates

  • Apr 29, 2024 4:28 PM PDT

    This incident has been resolved and was due to an upstream 3rd party issue via SendGrid. Rootly availability and incident creation was not impacted.

    Resolved
  • Apr 29, 2024 3:41 PM PDT (46 minutes earlier)

    Some emails sent through Rootly are queuing in SendGrid and processing after sitting in the queue for extended periods of time. We are currently debugging with SendGrid support.

    Investigating