Intermittent Issues Accessing Rootly due to Cloudflare

Incident Report for Rootly Production

Resolved

All regions are showing healthy traffic and all products are working as expected. We will continue to monitor out of precaution.
Posted Nov 18, 2025 - 05:58 PST

Update

We are continuing to monitor for any further issues.
Posted Nov 18, 2025 - 05:44 PST

Update

We are continuing to monitor for any further issues.
Posted Nov 18, 2025 - 05:42 PST

Update

We are seeing degraded affects across several regions still for some users. We are continuing to monitor. Cloudflare has identified the issue and implementing a fix: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7.
Posted Nov 18, 2025 - 05:37 PST

Update

We are seeing degraded affects across several regions still for some users (some with stronger recovery than others). We are continuing to monitor.
Posted Nov 18, 2025 - 05:19 PST

Update

We are seeing degraded affects across several regions still for some users. We are continuing to monitor.
Posted Nov 18, 2025 - 04:49 PST

Monitoring

We are seeing strong recovery across most regions (NA, EMEA, APAC, etc.). Everything appears to be functioning as expected for most users (some still require retries and is intermittent). We are continuing to monitor. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Posted Nov 18, 2025 - 04:19 PST

Investigating

We are seeing upstream Cloudflare issues at the moment. They are experiencing a global outage that we are monitoring. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

It appears to be intermittent depending on the users location.
Posted Nov 18, 2025 - 03:54 PST
This incident affected: On-Call, Slack App, and Web Platform.