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Apr 1, 2024 8:03 AM PDT

Intermittent Failures with User Sign In and Incident Creation

Updates

  • Apr 1, 2024 8:19 AM PDT

    This incident has been resolved. RCA will follow and be sent to customers.

    Resolved
  • Apr 1, 2024 8:15 AM PDT (3 minutes earlier)

    The issue has been identified and the team is aware of the root cause. A fix is being implemented.

    Identified
  • Apr 1, 2024 8:10 AM PDT (5 minutes earlier)

    We are continuing to investigate this issue. Slack, Web, and API are currently impacted. Rootly On-Call remains online without impact.

    Investigating
  • Apr 1, 2024 8:05 AM PDT (5 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Apr 1, 2024 8:03 AM PDT (1 minute earlier)

    The team is currently investigating issues with users signing into Rootly Web Platform.

    Investigating