Rootly

Feb 26, 2025 8:06 AM PST

Slack Outage (3rd Party) Impacting Rootly Slack App

Feb 26, 2025 12:42 PM PST

Error rates have come down significantly. Scattered delays when creating channels. The /rootly command is now working as intended.
Stay up to date with Slack: https://slack-status.com/2025-02/1b757d1d0f444c34.

Resolved
Feb 26, 2025 9:04 AM PST (3 hours and 37 minutes earlier)

Our engineering team is continuing to monitor closely. We've pushed a few changes to modify our retry logic despite Slack API reporting an outage. We are continuing to look for alternative methods.
Stay up to date with Slack: https://slack-status.com/2025-02/1b757d1d0f444c34.

Identified
Feb 26, 2025 8:57 AM PST (7 minutes earlier)

Latency and failure rates from Slack remain quite high still https://slack-status.com/2025-02/1b757d1d0f444c34.

Identified
Feb 26, 2025 8:06 AM PST (51 minutes earlier)

Slack is running into an incident that is impacting /slash commands (e.g. /rootly new) and messaging capabilities https://slack-status.com/2025-02/1b757d1d0f444c34. This means button interactions and messages are delayed or will fail completely. Some users have also reported being unable to load Slack completely.
Rootly On-Call and Web Platform remain unaffected.

Identified