Rootly

Updates

• Jul 15, 2025 12:29 PM PDT

  This issue is resolved.

  A hard refresh of Slack's web client, or desktop client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux) may be required to restore select and multi-select form functionality.

  Resolved
• Jul 15, 2025 12:01 PM PDT (28 minutes earlier)

  We are seeing reports that updating Slack Desktop Client to version Version 4.45.60
  a8def85020f2e6f981e24e9ee2c4f8582820e1e7@1752601050 (Production) may resolve this issue.

  Please continue trying to refresh desktop client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux).

  We will continue to monitor this issue.

  Monitoring
• Jul 15, 2025 11:57 AM PDT (3 minutes earlier)

  Slack continues to work toward resolving this matter: https://slack-status.com/2025-07/1ce16e396a56dcf8

  Slack is currently recommend that users continue trying to refresh their client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux).

  Investigating
• Jul 15, 2025 11:39 AM PDT (17 minutes earlier)

  We are still seeing reports of select and multi-select menus failing to populate due to an issue with certain versions of the Web and Desktop Slack client.

  The following platforms are unaffected:
  - Rootly Web Dashboard
  - Slack iOS/Android app

  On-call paging is not impacted.

  Investigating
• Jul 15, 2025 10:34 AM PDT (1 hour and 5 minutes earlier)

  We are seeing multiple reports that Slack Client Version 4.45.60
  5ceb15a480a45f9ff66f8ac70ad43d9365eda8e6@1752518552 (Production) has re-introduced the same issue with select menus and dropdowns from earlier noted here: https://slack-status.com/2025-07/1ce16e396a56dcf8

  We are working with Slack to resolve this issue.

  As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app.

  We are are monitoring the issue closely with Slack and will update this page when we have more information.

  On-call paging is not impacted.

  Investigating