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Incident history

Sep 2025 - Nov 2025

November 2025

Nov 18

3:54 AM - 5:58 AM PST (2h 4min duration)

Intermittent Issues Accessing Rootly due to Cloudflare

All regions are showing healthy traffic and all products are working as expected. We will continue to monitor out of precaution.

8 updates
Nov 12

1:40 PM - 2:06 PM PST (26min duration)

Intermittent Issues Loading Web Platform and Slack App

This incident has been resolved.

4 updates
Nov 06

6:32 PM - 9:39 PM PST (3h 7min duration)

Slack Performance Degradation (Upstream Issue)

This incident has been resolved.

3 updates

October 2025

Oct 29

1:32 PM - 2:40 PM PDT (1h 7min duration)

Investigating Increased Latency

We have fully resolved the latency issues that were affecting our service. All systems are should now be operating normally, and performance has returned to expected levels.

3 updates
Oct 20

11:48 AM - 2:42 PM PDT (2h 54min duration)

Delayed Paging

This issue is now fully resolved as our upstream providers have recovered.

6 updates
Oct 20

10:34 AM - 10:55 AM PDT (21min duration)

Rootly.com Homepage Erroring for Some Users

Our marketing homepage is working as expected. Thank you for the patience.

Full update history: https://status.webflow.com/

2 updates
Oct 20

2:53 AM - 4:36 AM PDT (1h 43min duration)

On-Call Notifications Delayed

The earlier delays in Rootly On-Call notifications have been fully resolved. All systems are operating normally. Thank you for your patience.

6 updates

September 2025

Sep 25

9:16 AM - 2:13 PM PDT (4h 58min duration)

Investigating Search Latency

This incident has been resolved.

3 updates
Sep 04

10:19 AM - 6:58 PM PDT (8h 40min duration)

Failures when interacting with Rootly in Slack

Slack's engineering has resolved the issue. Slack is working as expected. We appreciate your patience. RCA will be made available to customers from Slack and Rootly.

8 updates