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Incident history

May 2023 - Jul 2023

July 2023

Jul 27

2:00 AM - 3:05 AM PDT (1h 4min duration)

Slack Outage (3rd Party) Impacting Rootly Slack App

Slack has restored full functionality to their services and has resolved their incident. Rootly's services are fully restored as a result.

Details can be found on Slack's status page here: https://status.slack.com/2023-07/08e3781ccbef33d5

2 updates

June 2023

Jun 15

12:30 AM - 5:11 AM PDT (4h 41min duration)

Partial Outage on Slack Impacting Rootly Users

Slack has resolved their incident affecting channel creation and general access. Workflows, channels, and Slack access are no longer experiencing issues. You may need to reload Slack (Cmd/Ctrl + Shift + R) to see the fix on your end.

Details on Slack's status page here: https://status.slack.com/2023-06/20df18536cc9524b

3 updates
Jun 13

1:36 PM - 2:11 PM PDT (35min duration)

Creation of Slack Channels is Failing

This incident has been resolved.

5 updates

May 2023

May 23

9:37 AM - 9:58 AM PDT (20min duration)

Small percentage of users seeing channel loading and adding user errors in Slack due to Slack related incident

This incident has been resolved as Slack has pushed a fix. See details: https://status.slack.com/2023-05/f1df0cac8d8d8d68.

2 updates
May 19

8:26 AM - 8:26 AM PDT (0min duration)

Users experiencing login issue using SSO authentication

Some users experienced issues logging into Rootly.com via SSO between May 19, 2023 12:00 PM UTC to May 19, 2023 3:15 PM UTC. The issue has been resolved.

1 update