9:37 AM - 9:58 AM PDT (20min duration)
This incident has been resolved as Slack has pushed a fix. See details: https://status.slack.com/2023-05/f1df0cac8d8d8d68.
8:26 AM - 8:26 AM PDT (0min duration)
Users experiencing login issue using SSO authentication
Some users experienced issues logging into Rootly.com via SSO between May 19, 2023 12:00 PM UTC to May 19, 2023 3:15 PM UTC. The issue has been resolved.
1:57 PM - 2:20 PM PDT (23min duration)
Incident Creation Dialog on Slack Timing Out
This incident has been resolved.
11:05 AM - 12:10 PM PDT (1h 5min duration)
Atlassian (Jira + Confluence) and Zoom Integration Failing to Load
This incident has been resolved. Customers specifically impacted (<2%) will be contacted by their CSM directly to re-integrate if needed (no impact to existing workflows). Root cause was our auto-refresh logic for expired tokens had a bug. This has also been resolved with additional guardrails.
9:39 PM - 9:52 PM PST (13min duration)
Delayed Incident Creation on Slack and Workflow Queues
This incident has been resolved.