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Incident history

Feb 2023 - Apr 2023

April 2023

Apr 17

1:57 PM - 2:20 PM PDT (23min duration)

Incident Creation Dialog on Slack Timing Out

This incident has been resolved.

2 updates
Apr 11

11:05 AM - 12:10 PM PDT (1h 5min duration)

Atlassian (Jira + Confluence) and Zoom Integration Failing to Load

This incident has been resolved. Customers specifically impacted (<2%) will be contacted by their CSM directly to re-integrate if needed (no impact to existing workflows). Root cause was our auto-refresh logic for expired tokens had a bug. This has also been resolved with additional guardrails.

2 updates

March 2023

Mar 08

9:39 PM - 9:52 PM PST (13min duration)

Delayed Incident Creation on Slack and Workflow Queues

This incident has been resolved.

4 updates

February 2023

Feb 15

5:36 PM - 6:03 PM PST (28min duration)

Slack Incident Creation Errors

This incident has been resolved.

2 updates